11724 NE 195th St, Bothell, Washington, 98011
This pediatric clinic has a very polarized reputation. Many parents praise the doctors for their kindness and expertise, noting that they feel well-cared for. However, there is a significant volume of complaints regarding rude administrative staff, billing transparency issues, and difficulty scheduling appointments. It seems to be a facility where the clinical care is strong, but the administrative side is a major pain point.
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✓ What Works Well
✗ Areas to Improve
The doctors are great.
The front desk needs an overhaul.
Billing is confusing.