Allen A. Flood, MD
650 Pennsylvania Ave. SE, #420, Washington, District of Columbia, 20003
Dr. Flood's practice is highly respected, with many patients having been with the family for decades. The clinical care is consistently described as excellent, professional, and efficient. However, there is a recurring pattern of complaints regarding the administrative staff, specifically regarding rudeness, poor communication, and difficulty with scheduling. While the medical care is top-notch, the administrative experience is a significant source of frustration for many patients.
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The clinical care is excellent, but be prepared for potential administrative challenges when scheduling.
✓ What Works Well
- Highly skilled and professional doctors
- Efficient and fast service
- Long-term patient loyalty
✗ Areas to Improve
- Rude and unprofessional administrative staff
- Difficulty with scheduling and phone communication
- Occasional long wait times
- Is he accepting new patients?
- How do I reach the office?
The doctor is great, but the staff is unprofessional.
I have been coming here for 20 years.
The service is fast and efficient.
- Category Health & Medical
- City Washington
- State District of Columbia
- Postcode 20003
- Country United States
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