650 Pennsylvania Ave. SE, #420, Washington, District of Columbia, 20003
Dr. Flood's practice is highly respected, with many patients having been with the family for decades. The clinical care is consistently described as excellent, professional, and efficient. However, there is a recurring pattern of complaints regarding the administrative staff, specifically regarding rudeness, poor communication, and difficulty with scheduling. While the medical care is top-notch, the administrative experience is a significant source of frustration for many patients.
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The clinical care is excellent, but be prepared for potential administrative challenges when scheduling.
✓ What Works Well
✗ Areas to Improve
The doctor is great, but the staff is unprofessional.
I have been coming here for 20 years.
The service is fast and efficient.