31 S Commerce Way, Suite 100, Bethlehem, Pennsylvania, 18017
The clinic receives polarized feedback. Many patients appreciate the compassionate, gender-affirming care and the supportive bedside manner of the doctors. Conversely, a significant number of reviews cite long wait times, poor communication from administrative staff, and issues with billing transparency. Some patients report feeling rushed or unheard during sensitive procedures.
Ensure all financial and insurance details are confirmed and settled well before your appointment date to avoid stress.
✓ What Works Well
✗ Areas to Improve
The medical care is great, but the front office is a mess.
Expect to spend the whole day here.
Staff empathy varies wildly between departments.