3600 13 Mile Rd, Royal Oak, Michigan, 48073
The clinical care at this practice is generally well-regarded, with many patients praising the doctors and PAs for their knowledge and helpfulness. However, the office is plagued by significant administrative issues, including rude front desk staff, long wait times, and billing disputes. Patients often feel like the office prioritizes volume over quality of service.
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✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk is a nightmare.
Billing department is a mess.
Clinical care is good, but the office experience is stressful.