28202 Cabot Rd, Suite 105, Laguna Niguel, California, 92677
Allergy & Asthma Associates of Southern California is generally well-regarded for its skilled and compassionate medical care. Patients consistently praise Dr. Carr and his team for their thoroughness, knowledge, and ability to listen. However, there are consistent complaints about the administrative side, including difficulty reaching the office by phone, long wait times, and billing issues. Overall, patients trust the medical care but find the administrative experience to be a major source of frustration.
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If you have an urgent concern, try to speak with the nurse or medical assistant directly, as they are often more responsive than the front desk.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a mess.
I feel like a number, not a patient.
Great care if you can get past the front desk.