4050 Moorpark Ave, San Jose, California, 95117
This practice is highly regarded for its clinical expertise and compassionate care. Patients consistently praise the doctors for their thoroughness and ability to manage complex allergy and asthma conditions. However, there are significant and recurring complaints about the administrative staff, particularly regarding billing, phone communication, and rude behavior. While the medical care is top-tier, the administrative experience can be a major source of frustration.
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Verify all billing and insurance details in writing and be persistent with phone follow-ups.
✓ What Works Well
✗ Areas to Improve
Dr. Wolfe is an exceptional doctor.
The front desk staff is rude and unhelpful.
Great care, but the admin side is a nightmare.