Allergy Asthma & Immunology of East Alabama
1925 E Glenn Ave, Auburn, Alabama, 36830
Dr. Tole is highly respected for his medical expertise and ability to diagnose complex issues. However, the office administration is a major pain point for many patients, with frequent complaints about long wait times, poor communication, and billing errors. The clinical care is excellent, but the administrative experience is often described as a nightmare.
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Be prepared to follow up multiple times for test results and billing inquiries; don't rely on them to call you back.
✓ What Works Well
- Excellent diagnostic skills
- Compassionate clinical staff
- Effective treatment plans
✗ Areas to Improve
- Poor phone communication
- Long wait times
- Billing and insurance confusion
- Why is it so hard to reach someone?
- Are the wait times always this long?
Dr. Tole is a genius, but the office is a mess.
Great care, but bring your patience.
Billing department is impossible to deal with.
- Category Health & Medical
- City Auburn
- State Alabama
- Postcode 36830
- Country United States
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