1850 W Lake Houston Pkwy, # 100, Kingwood, Texas, 77339
Patients generally appreciate the medical expertise and thoroughness of the doctors, particularly Dr. Shaw and Dr. Joseph. The office is often described as clean and professional. However, there are recurring complaints about administrative issues, including long wait times, difficulty reaching the office by phone, and billing discrepancies.
Double-check your insurance coverage and billing statements before leaving the office.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office is a mess.
Effective allergy treatment.
Billing transparency needs improvement.