802 W Park Ave, STE 213, Ocean Township, New Jersey, 07712
Patients generally have high praise for the doctors' clinical knowledge and compassion. However, the administrative experience is a significant pain point, with frequent complaints about rude front desk staff, scheduling difficulties, and poor communication. While the medical care is excellent, the office management often detracts from the overall experience.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for administrative hurdles; focus on your relationship with the doctor for the best care.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front desk needs a total overhaul.
Excellent medical care, but the admin side is frustrating.
I love Dr. Ross, but the office staff makes me want to leave.