Allergy SA
2424 Babcock Rd, Suite 301, San Antonio, Texas, 78229
Patients generally praise the medical expertise of the providers, particularly Dr. Karkhanis and Kaitlyn, for their thoroughness and bedside manner. However, the office suffers from significant administrative bottlenecks, including poor communication, long wait times, and billing issues. Many feel the transition to a new system has caused unnecessary friction. While the clinical care is often described as top-notch, the operational side leaves many feeling frustrated.
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Always request a written breakdown of serum mixing costs before starting allergy shots to avoid surprise bills.
✓ What Works Well
- Exceptional clinical care and thorough diagnosis
- Compassionate and attentive providers
- Effective treatment plans for asthma and allergies
✗ Areas to Improve
- Poor administrative communication and call-back delays
- Frustrating and opaque billing practices
- Long wait times and scheduling errors
- Why is it so hard to get a call back from the office?
- Are the billing charges accurate for allergy serum?
Clinical staff is spot on, but the front office is a mess.
Great doctors, but the billing department is a nightmare.
The new system has made scheduling a real headache.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78229
- Country United States
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