AllerVie Health - Frederick
161 Thomas Johnson Dr, Suite 150, Frederick, Maryland, 21702
The practice is highly regarded for its medical providers, who are frequently described as knowledgeable, kind, and thorough. Patients appreciate the quality of care, but there is a consistent pattern of complaints regarding administrative issues, such as difficulty reaching the office by phone, long wait times, and inconsistent communication. The experience can be excellent clinically but frustrating administratively.
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If you need a prescription refilled, follow up multiple times and don't rely solely on the portal.
✓ What Works Well
- Knowledgeable and compassionate providers
- Thorough medical care
- Effective allergy treatments
✗ Areas to Improve
- Difficult to reach by phone
- Long wait times
- Inconsistent administrative communication
- Why is it so hard to get someone on the phone?
- Can I get my prescriptions filled easily?
Dr. Muniz is excellent and listens well.
The front desk staff can be very rude.
The allergy shot policy is too rigid.
- Category Health & Medical
- City Frederick
- State Maryland
- Postcode 21702
- Country United States
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