1388 Wellbrook Cir, Suite A, Conyers, Georgia, 30012
Patients generally feel well-cared for by the medical providers, who are often described as great listeners. However, the administrative side, particularly billing and front-desk communication, is a major pain point. Many patients feel the billing process is opaque and frustrating, leading to long-term dissatisfaction despite good clinical outcomes.
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Keep copies of all payment receipts, as billing discrepancies have been reported long after visits.
✓ What Works Well
✗ Areas to Improve
Dr. Neckman is wonderful and truly listens.
The medical care is great, but the billing is a nightmare.
Staff is friendly, but the front desk can be disorganized.