Alliance Spine and Pain Centers
134 Riverstone Terrace, Suites 101 and 302, Canton, Georgia, 30114
Patients generally have high praise for the doctors, especially Dr. Masson, for their expertise and bedside manner. However, the administrative side, particularly the call center and billing, is a frequent source of frustration and complaints.
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The call center can be slow; try to handle scheduling and questions during your in-person visits.
✓ What Works Well
- Excellent doctors
- Effective pain management
- Kind and caring staff
✗ Areas to Improve
- Poor call center communication
- Billing issues
- Long wait times
- How do I schedule an appointment?
- What are the treatment options?
Dr. Masson is a gem
The call center is a nightmare
Great medical care, poor admin
- Category Health & Medical
- City Canton
- State Georgia
- Postcode 30114
- Country United States
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