Allina Health Cottage Grove Clinic
8611 W Point Douglas Rd S, Cottage Grove, Minnesota, 55016
The Allina Health Cottage Grove Clinic receives highly polarized reviews. Many long-term patients appreciate the quality of care and the professionalism of the doctors. However, there are significant and recurring complaints about administrative incompetence, long wait times, and poor communication, particularly with the scheduling and phone systems. It is a busy clinic where the quality of the experience can vary significantly.
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Patients recommend being proactive with communication and clarifying all appointment details directly with the provider if possible.
✓ What Works Well
- Professional and caring doctors
- Good quality of care
- Friendly and helpful staff in some cases
✗ Areas to Improve
- Administrative incompetence
- Long wait times
- Poor communication and scheduling
- Why is it so hard to reach someone by phone?
- How long is the wait for an appointment?
- Why is the staff so rude?
Doctors are great, staff is not
Felt like a number
Great care, but communication is poor
- Category Health & Medical
- City Cottage Grove
- State Minnesota
- Postcode 55016
- Country United States
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