Allina Health Minneapolis Heart Institute at Ridgeview Heart Center – Waconia
500 S Maple St, Ridgeview Medical Center, Waconia, Minnesota, 55387
Patients consistently praise the medical expertise and bedside manner of the cardiologists here. The clinical team is viewed as highly knowledgeable and empathetic. However, the administrative and scheduling departments receive significant criticism for poor communication and billing errors. It is a place where the doctors shine, but the front office often struggles.
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Double-check your scheduled tests with the front desk a few days before your appointment to ensure everything is actually on the books.
✓ What Works Well
- Highly skilled and knowledgeable cardiologists
- Compassionate bedside manner
- Clear explanation of medical conditions
✗ Areas to Improve
- Poor administrative communication
- Scheduling errors and delays
- Frustrating billing and prescription management
- Why was my scheduled test not performed?
- How do I get a timely response from the scheduling department?
The doctors are top-notch and truly care.
The front office is a total joke regarding communication.
Great medical care, but the admin side is a headache.
- Category Health & Medical
- City Waconia
- State Minnesota
- Postcode 55387
- Country United States
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