Allina Health Minneapolis Heart Institute – St. Paul
225 Smith Ave N, Suite 400, St Paul, Minnesota, 55102
The Minneapolis Heart Institute in St. Paul is praised for its high-quality medical staff and life-saving care. Patients consistently report that cardiologists are thorough, knowledgeable, and attentive. However, the administrative side—specifically the scheduling department—is a major source of frustration, with reports of long hold times and inconsistent instructions. While the medical care is top-notch, the front-end experience can be challenging.
Try calling early in the morning or using the online portal to bypass the long phone hold times.
✓ What Works Well
- Highly qualified and attentive cardiologists
- Clean and modern facility
- Effective treatment plans
✗ Areas to Improve
- Extremely long wait times for scheduling
- Difficulty reaching a live person
- Inconsistent administrative communication
- Why is it so hard to schedule an appointment?
- Are the cardiologists accepting new patients?
Medical staff are excellent and caring
Scheduling system is a major bottleneck
Patients feel valued once they get in the door
- Category Health & Medical
- City St Paul
- State Minnesota
- Postcode 55102
- Country United States
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