Allington Dental
4754 S 14th St, Abilene, Texas, 79605
The clinical staff and dentists receive praise for their skill and kindness, but the front office operations are a major pain point for many. Patients frequently report long wait times, rude receptionists, and confusing billing practices. While the dental work itself is often described as solid, the administrative hurdles make the experience frustrating for many.
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Bring a book and expect a wait; the clinical care is often worth the administrative hassle.
✓ What Works Well
- Dentists are skilled and gentle
- Good with children in the chair
- Reasonable pricing for some procedures
✗ Areas to Improve
- Excessive wait times
- Unprofessional and rude front desk staff
- Poor communication regarding billing and insurance
- Why is the wait time so long?
- Do you accept my insurance?
Great dentists, but the front office needs a total overhaul
Expect to spend a long time in the waiting room
Billing is a headache
- Category Health & Medical
- City Abilene
- State Texas
- Postcode 79605
- Country United States
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