AllPhases Dermatology, LLC
6355 Walker Ln, Suite 311, Alexandria, Virginia, 22310
Patients love the providers at AllPhases Dermatology, often highlighting their expertise and warm bedside manner. However, the office management and front desk staff receive heavy criticism for being rude, unorganized, and difficult to reach. Many patients feel the administrative side does not match the high quality of the medical care provided.
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The providers are excellent, but be prepared to handle your own insurance and billing follow-ups to avoid headaches.
✓ What Works Well
- Highly skilled and personable providers
- Effective treatment plans
- Inclusive and welcoming environment
✗ Areas to Improve
- Rude and dismissive front desk staff
- Long wait times
- Poor communication regarding billing and insurance
- Why is the wait time so long?
- How do I resolve a billing discrepancy?
The doctors are great, but the office staff is a disaster.
I drive an hour because they are the best for my skin type.
Billing department is very aggressive and unhelpful.
- Category Health & Medical
- City Alexandria
- State Virginia
- Postcode 22310
- Country United States
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