Allstate Peterbilt of Rapid City
Automobile · Truck Center

Allstate Peterbilt of Rapid City

499 E Mall Ct, Rapid City, South Dakota, 57719

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Allstate Peterbilt of Rapid City receives mixed reviews. Many customers appreciate their professional, knowledgeable, and honest service, often highlighting specific staff members for their helpfulness. However, there are significant complaints about long wait times, poor communication, and frustration with repair costs and quality. It seems to be a reliable shop for some, but others have had very negative experiences.

Our Review Process
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Highest rating
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We analyze 71 public reviews for Allstate Peterbilt of Rapid City using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

Always get a clear, written estimate and confirm the timeline before leaving your truck.

Peterbilt certified
Diagnostics
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable staff
  • Honest and fair pricing (for some)
  • Good communication (for some)

✗ Areas to Improve

  • Long wait times
  • Poor communication
  • High repair costs
Frequently Asked Questions
  • Are they honest about repairs?
  • How long does a repair take?
  • Do they work on all trucks?
User Feedback

They saved me $30k in repairs.

They didn't fix the problem.

Great service and very professional.