Allstate
3100 Sanders Rd, Northbrook, Illinois, 60062
Allstate has a very poor reputation among its customers, with frequent complaints about denied claims, poor customer service, and billing issues. While some customers have had positive experiences with specific local agents, the overall sentiment is one of frustration and distrust. Many feel that the company prioritizes profits over its policyholders, especially when it comes to claims.
We analyze 79 public reviews for Allstate using our data models and filter out spam to highlight only authentic feedback.
Document every interaction and get everything in writing; the claims process can be very difficult.
✓ What Works Well
- Some helpful local agents
- Good variety of insurance products
- Easy-to-use app (sometimes)
✗ Areas to Improve
- Denied claims
- Poor customer service
- Billing and renewal issues
- Why was my claim denied?
- How do I get a refund?
- Is the insurance worth the price?
Worst insurance company ever.
Claims process is a nightmare.
Billing is confusing and unfair.
- Category Financial Services
- City Northbrook
- State Illinois
- Postcode 60062
- Country United States
