1232 Wentzville Pkwy, Wentzville, Missouri, 63385
Alltru Credit Union has a very mixed reputation. Many members praise the friendly and helpful staff, with specific mentions of employees like Kari, Nadia, and Taylor providing excellent service. However, there are significant complaints about inconsistent service, long wait times, and issues with account management and fees. Some members feel that the credit union has become less reliable and more difficult to work with over time. It seems to be a branch where your experience can vary greatly.
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If you have a complex issue, try to work with a specific loan counselor like Taylor or Paige to ensure better support.
✓ What Works Well
✗ Areas to Improve
Kari is a top 10 employee.
The service is incredibly slow.
I've had a horrible experience.