155 N Michigan Ave, Suite 323, Chicago, Illinois, 60601
This practice is highly polarized. Many patients praise the friendly staff and the quality of care, particularly for Invisalign and cosmetic work. However, there are significant, vocal complaints regarding aggressive upselling, billing transparency, and poor communication. It seems to be a practice where the clinical quality is high for some, but the business practices leave others feeling taken advantage of.
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Always ask for a detailed breakdown of costs and confirm insurance coverage before agreeing to any 'extra' procedures.
✓ What Works Well
✗ Areas to Improve
Great for Invisalign, but be careful with the treatment plans.
The staff is nice, but the billing is a headache.
I felt pressured into unnecessary services.