1048 Ashley St, Suite 201, Bowling Green, Kentucky, 42103
This practice is highly divisive. Many patients report life-changing care from their individual providers, praising their empathy and expertise. Conversely, there is a significant volume of complaints regarding administrative disorganization, billing fraud, and poor communication. The corporate structure seems to be a major pain point, with many patients feeling like just another number in a system that prioritizes profit over patient well-being.
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Document every interaction and payment meticulously, as billing errors are a frequent complaint.
✓ What Works Well
✗ Areas to Improve
My therapist is great, but the office is a nightmare.
Billing is a total scam.
Good care if you can get past the admin issues.