Alonso Medical and Wellness Center
1090 FL-436, Altamonte Springs, Florida, 32714
Alonso Medical and Wellness Center has a loyal patient base that appreciates the care provided by the doctors, particularly Dr. Luz and Dr. Ken Alonso. However, the practice is plagued by severe administrative issues, including difficulty reaching the office by phone, long wait times, and billing concerns. Many patients feel that the quality of service has declined, and the administrative experience is a major source of frustration.
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If you have trouble reaching them by phone, try visiting in person or using their online portal if available.
✓ What Works Well
- Caring and knowledgeable doctors
- Professional medical care
- Holistic approach
✗ Areas to Improve
- Impossible to reach by phone
- Long wait times
- Billing and administrative issues
- Why don't you answer the phone?
- How do I resolve a billing error?
Doctors are great, but the office is a nightmare
Staff is rude and unhelpful
Used to be great, now it's falling apart
- Category Health & Medical
- City Altamonte Springs
- State Florida
- Postcode 32714
- Country United States
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