29787 John J. Williams Hwy, Suite 8, Millsboro, Delaware, 19966
Alpha Care Medical has a very polarized reputation. Many patients praise the doctors for their compassion and thoroughness, while others report significant issues with administrative staff, billing, and professionalism. It is a facility where the clinical care is often highly valued, but the administrative side can be a source of frustration.
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If you have a billing issue, document everything and ask for a supervisor immediately to avoid being sent to collections.
✓ What Works Well
✗ Areas to Improve
Dr. Gala is the most compassionate physician.
Billing department is difficult to deal with.
The staff is friendly and efficient.