AlphaHealth Frisco Primary Care
255 Lebanon Rd, #116, Frisco, Texas, 75034
Dr. Agarwal is highly regarded for her medical knowledge and compassionate care, with many patients feeling like they have found a 'hometown' doctor. However, the office is plagued by complaints about the front desk staff and billing department. Patients frequently report feeling frustrated by administrative hurdles, hidden charges, and poor communication. It is a clinic where the medical care is often excellent, but the business side of things leaves much to be desired.
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Clarify the billing codes for your visit before you leave to ensure you aren't charged for a sick visit during a physical.
✓ What Works Well
- Compassionate and knowledgeable doctor
- Thorough care
- Welcoming environment
✗ Areas to Improve
- Rude front office staff
- Billing and coding issues
- Long wait times
- Why am I being billed for an office visit during an annual physical?
- Is the billing department transparent?
Dr. Agarwal is the best, but the front office is a headache.
Great medical care, but watch out for surprise billing.
I love the doctor, but the administrative side is very frustrating.
- Category Health & Medical
- City Frisco
- State Texas
- Postcode 75034
- Country United States
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