780 Bridgeport Rd, Idaho Falls, Idaho, 83402
Alpine Dermatology has a split reputation. Many patients love the providers, especially Cameron French and Dr. Marshall, praising their expertise, bedside manner, and efficiency. However, there is a strong undercurrent of frustration regarding the office staff, billing practices, and difficulty in scheduling or getting a call back. Some patients feel the office is more focused on profit than patient care, leading to a mixed overall experience.
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If you have billing questions, keep detailed records and be prepared to follow up multiple times; the office staff can be difficult to reach.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office is a nightmare.
I love Cameron, but the billing is a mess.
They are efficient, but don't expect much help from the staff.