765 Ela Rd, Ste 100, Lake Zurich, Illinois, 60047
Reviews for this practice are polarized. Many patients are highly satisfied with Dr. Gurrera’s surgical skills and the friendly office staff. However, a significant number of patients report frustration with billing transparency, aggressive upselling of orthotics, and perceived dismissiveness when issues arise. It is a practice where the clinical outcomes are often good, but the administrative experience can be a major hurdle.
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Always ask for a written estimate of all costs, including orthotics and follow-up fees, before agreeing to any treatment plan.
✓ What Works Well
✗ Areas to Improve
Dr. Gurrera is a talented surgeon, but the office management is frustrating.
Great clinical care, but be very careful with the billing department.
I felt pressured into expensive products I didn't need.