Alyssa Lourdes Vallee, PA-C
41 Sanderson Rd, Suite 201, Smithfield, Rhode Island, 02917
Patients generally value the medical expertise of the providers, particularly Dr. Rossi and Dr. Gaines. However, there is widespread frustration with the administrative side, specifically the phone system and the impact of the Lifespan acquisition on patient access and communication.
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Use the patient portal for non-urgent communication, as the phone system is often overwhelmed.
✓ What Works Well
- Knowledgeable and kind doctors
- Thorough medical care
- Convenient lab services
✗ Areas to Improve
- Difficult phone system
- Long wait times for appointments
- Impersonal corporate feel
- Why is it so hard to get an appointment?
- Is the patient portal reliable?
Doctors are great, but the system is broken.
Hard to get through on the phone.
Excellent care once you see the doctor.
- Category Health & Medical
- City Smithfield
- State Rhode Island
- Postcode 02917
- Country United States
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