Retail & Malls · Automated Convenience Store
Amazon Go
200 Vesey St, Ste 217, New York, New York, 10281
Google Maps
Updated: 20 May 2026
Authenticity Score: 85/100
About
This store offers a futuristic, convenient shopping experience that many find impressive. However, some customers report issues with billing errors, poor customer service, and broken equipment. It is seen as a great concept that still has some operational kinks to work out.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Amazon Go using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
75/100
Crowd Management
80/100
Pro Tip
Check your receipt in the app after shopping to ensure accuracy.
Technology: High
Convenience: High
Pros & Cons
✓ What Works Well
- Convenient
- Futuristic technology
- Good selection of snacks
✗ Areas to Improve
- Billing errors
- Poor customer service
- Broken equipment
Frequently Asked Questions
- How does it work?
- Why was I overcharged?
- Is it open?
User Feedback
Great concept
Billing needs to be more accurate
Staff needs better training
Quick Info
- Category Retail & Malls
- Neighborhood Battery Park City
- City New York
- State New York
- Postcode 10281
- Country United States
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