11000 SW Barbur Blvd, Suite 200, Portland, Oregon, 97219
Amber Dean's agency is a mix of highly satisfied clients and some very frustrated ones. Many praise staff like Sabrina, Makayla, and Matt for their professionalism, patience, and ability to save them money. However, there are significant complaints regarding billing errors, poor communication, and lack of accountability in resolving policy issues. It is a high-volume office that may struggle with consistency.
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If you encounter a billing issue, ask to speak directly with a manager to ensure it is escalated properly.
✓ What Works Well
✗ Areas to Improve
Sabrina saved us a ton of money.
The team is professional and knowledgeable.
I've had the worst experience of my life here.