3192 W Carleton Rd, Hillsdale, Michigan, 49242
This credit union is highly regarded for its friendly and helpful staff, especially when it comes to loans and new accounts. Many members feel like they are treated like family and appreciate the personalized service. However, there are some complaints about long wait times, difficulty reaching them by phone, and occasional issues with online banking. Overall, it is a solid choice for local banking.
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Ask for a specific loan officer if you have a complex financial need.
✓ What Works Well
✗ Areas to Improve
The staff really cares about the customers.
Great for first-time car buyers.
Phone support needs improvement.