American 1 Credit Union
Financial Services · Credit Union

American 1 Credit Union

11301 Brooklyn Rd, Brooklyn, Michigan, 49230

Google Maps Updated: 14 May 2026
Authenticity Score: 85/100
About

Members generally have a very positive experience at this branch. The staff is frequently praised for being knowledgeable, friendly, and helpful with loans and new accounts. While there are a few complaints about phone accessibility and occasional service hiccups, the overall sentiment is that this is a great place to bank with a hometown feel.

Our Review Process
20
Most Relevant
8
Newest
20
Highest
14
Lowest

We analyze 62 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 80/100
Staff Helpfulness 85/100
Pro Tip

The staff here is great at explaining complex loan options.

Auto Loans
Checking Accounts
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Easy loan process
  • Knowledgeable team

✗ Areas to Improve

  • Hard to reach by phone
  • Occasional service issues
Frequently Asked Questions
  • How do I get a car loan?
  • Is it easy to open an account?
User Feedback

The staff makes everything easy.

Great for local banking.

Very professional and helpful.

Location Details
Street: 11301 Brooklyn Rd
City: Brooklyn
State: Michigan
Postcode: 49230
Country: United States
Location
11301 Brooklyn Rd, Brooklyn, MI 49230
Quick Info
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