American Behavioral Clinics – Layton Clinic
7330 W Layton Ave, Milwaukee, Wisconsin, 53220
American Behavioral Clinics is a mixed experience. Many patients find great support from specific providers like Dr. Jay Winston and Kristen Anderson, noting life-changing care. However, there are frequent, serious complaints about administrative incompetence, billing errors, and difficulty reaching the office. The inconsistency in administrative support often overshadows the quality of the clinical care.
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If you have a billing issue, document every conversation and ask for a supervisor immediately, as general staff may not be able to resolve it.
✓ What Works Well
- Excellent and life-changing clinical care
- Convenient telehealth options
- Some very compassionate providers
✗ Areas to Improve
- Incompetent and rude administrative staff
- Frequent billing and insurance errors
- Difficulty reaching the office by phone
- Why is it so hard to get a return call?
- How do I resolve a billing error?
The doctors are great, but the office staff is a nightmare.
I love my therapist, but the admin side is so frustrating.
Hit or miss, sometimes they are great, sometimes they are not.
- Category Health & Medical
- City Milwaukee
- State Wisconsin
- Postcode 53220
- Country United States
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