American Dental Solutions
221 Rohrerstown Rd, Lancaster, Pennsylvania, 17603
This practice receives highly polarized reviews. Many patients appreciate the competitive pricing and the friendliness of the clinical staff. However, there are frequent, serious complaints about administrative incompetence, billing errors, and aggressive upselling. The call center is often cited as a major point of frustration for patients.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify insurance coverage directly with your provider before your appointment, as the office call center may provide incorrect info.
✓ What Works Well
- Competitive pricing
- Friendly clinical staff
- Quick emergency appointments
✗ Areas to Improve
- Poor administrative communication
- Billing errors and hidden fees
- Aggressive upselling
- Do you accept my insurance?
- Why was I charged for this?
Clinical work is good, billing is a nightmare
Call center is unhelpful
Get a second opinion on treatment plans
- Category Health & Medical
- City Lancaster
- State Pennsylvania
- Postcode 17603
- Country United States
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