American Eye Associates and California Retina Associates
231 W Main St, Second Floor, El Cajon, California, 92020
Patients generally praise the medical care provided by the doctors at American Eye Associates, noting their expertise and professionalism. However, the administrative side of the practice is a frequent source of frustration. Patients report long wait times, difficulty reaching the office by phone, and issues with billing and paperwork. While the clinical outcomes are often excellent, the administrative hurdles can make the overall experience challenging for some.
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✓ What Works Well
- Skilled doctors
- Professional medical staff
- Clean facility
✗ Areas to Improve
- Long wait times
- Poor phone communication
- Billing issues
- Why is it so hard to reach someone?
- How do I get my paperwork filled out?
Great doctors, but the office management is a headache.
I felt well-cared for, but the wait was long.
Professional care, but poor customer service.
- Category Health & Medical
- City El Cajon
- State California
- Postcode 92020
- Country United States
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