American Eye Associates and California Retinal Associates
1452 S La Brucherie Rd, Suite A, El Centro, California, 92243
Patients are deeply divided. The medical care provided by the doctors is frequently described as excellent and life-changing. However, the administrative side is widely criticized for extreme wait times, poor communication, and a lack of respect for patients' time. Many patients feel like they are just 'cattle' in a holding pen.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an appointment, expect to spend the entire day there; do not plan anything else.
✓ What Works Well
- Excellent medical care
- Knowledgeable and compassionate doctors
- Professional staff
✗ Areas to Improve
- Extreme wait times
- Poor communication
- Disrespectful scheduling practices
- Why do I have to wait 3-4 hours for an appointment?
- Why are appointments cancelled at the last minute?
Great doctors, but the wait is absolutely unacceptable.
They treat patients like cattle, not people.
Excellent care, but bring a lunch and a lot of patience.
- Category Health & Medical
- City El Centro
- State California
- Postcode 92243
- Country United States
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