American Family Dentistry - Kirby Quince
2900 Kirby Rd, Suite 12, Memphis, Tennessee, 38119
This office has a very loyal patient base, with many praising Dr. Ballard's long-standing service and the friendly staff. However, there are recurring complaints about administrative disorganization, billing errors, and poor communication regarding insurance coverage. While the clinical care is often rated highly, the administrative side of the practice is a frequent source of frustration.
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Verify your insurance coverage and appointment details directly with the office manager before your visit.
✓ What Works Well
- Friendly and welcoming staff
- Long-standing reputation
- Professional clinical care
✗ Areas to Improve
- Administrative disorganization
- Billing errors
- Poor communication
- Do you accept my insurance?
- Why was my appointment rescheduled?
Dr. Ballard is amazing.
Billing is a nightmare.
Staff is friendly but disorganized.
- Category Health & Medical
- City Memphis
- State Tennessee
- Postcode 38119
- Country United States
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