7562 Mountain Grove Dr, Knoxville, Tennessee, 37920
Patients generally praise the clinical skill of Dr. Konrad, noting his gentle approach and efficiency. However, the office suffers from significant administrative and billing friction. Many reviewers report feeling blindsided by unexpected costs and poor insurance communication. While the dental work is often spot on, the front desk experience frequently leaves people frustrated.
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Always demand a written pre-approval from your insurance before starting any major work here.
✓ What Works Well
✗ Areas to Improve
Billing department needs a total overhaul
Dr. Konrad is great but the front desk is a nightmare
Great bang for the buck if you can get past the paperwork