American Family Dentistry Southaven
328 Goodman Rd W, Southaven, Mississippi, 38671
Reviews for this location are polarized. Many patients love the friendly hygienists and the modern facility, citing great experiences with specific dentists. However, a significant number of users report major issues with billing, appointment scheduling, and rude front-office staff, leading to a mixed reputation.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written treatment plan and verify insurance coverage before starting any procedure.
✓ What Works Well
- Modern equipment and clean facility
- Friendly and gentle hygienists
- Good availability for appointments
✗ Areas to Improve
- Frequent billing errors and lack of transparency
- Unprofessional front desk communication
- Inconsistent follow-up on prescriptions
- Why am I receiving a bill after being told it was covered?
- Do they perform extractions in-house?
The hygienist was great, but the billing department is a mess.
They have a very strict cancellation policy.
Great care, but the administrative side is very frustrating.
- Category Health & Medical
- City Southaven
- State Mississippi
- Postcode 38671
- Country United States
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