American Family Medicine Phoenix
1514 W Thomas Rd, Phoenix, Arizona, 85015
American Family Medicine Phoenix receives highly polarized reviews. Many patients report significant frustration with administrative issues, including long wait times, rude front desk staff, and difficulty reaching the office by phone. While some patients have had positive experiences with Dr. Lopez and his team, the overall sentiment is heavily impacted by the poor administrative experience. Many patients feel that the office is disorganized and that patient needs are not always prioritized.
We analyze 72 public reviews for American Family Medicine Phoenix using our data models and filter out spam to highlight only authentic feedback.
If you choose this practice, be prepared for long wait times and try to schedule your appointments as early in the day as possible.
✓ What Works Well
- Some patients report good care from Dr. Lopez
- Clean office environment
- Affordable services
✗ Areas to Improve
- Extremely long wait times
- Rude and unprofessional front desk staff
- Poor communication and administrative issues
- Why is the wait time so long?
- How do I get my test results?
- Is this practice reliable for primary care?
The doctor is great, but the office is a nightmare.
I've been waiting hours for my appointment.
Communication is non-existent.
- Category Health & Medical
- City Phoenix
- State Arizona
- Postcode 85015
- Country United States
