American Family Orthodontics
2441 State St, Ste 1, New Albany, Indiana, 47150
Patients generally love the friendly staff and the welcoming environment at this office. Many mention that the team is great at explaining procedures, which helps calm nervous kids. While most reviews are glowing, there are occasional complaints about billing transparency and long wait times.
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✓ What Works Well
- Very friendly and helpful staff
- Great with anxious children
- Thorough explanations of treatment
✗ Areas to Improve
- Occasional long wait times
- Billing process can be confusing
- Some reports of rude doctor attitude
- How do I get a clear billing statement?
- Are they good with kids who have anxiety?
- Do they accept my insurance?
Mrs. Marsha at the front desk is a gem.
They make you feel like family.
Great service, but keep an eye on your billing.
- Category Health & Medical
- City New Albany
- State Indiana
- Postcode 47150
- Country United States
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