American Home Shield ProConnect
Home Services · Home Warranty Services

American Home Shield ProConnect

150 Peabody Pl, STE 303, Memphis, Tennessee, 38103

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This service receives overwhelmingly negative feedback. Customers frequently report long wait times, poor communication, and unreliable contractors. Many feel the service is a 'bait and switch' and that the company does not stand behind its promises. While there are some positive experiences, they are far outweighed by reports of frustration and poor service.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for American Home Shield ProConnect using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 45/100
Communication 40/100
Pro Tip

Research local contractors directly rather than relying on a home warranty service.

Pros & Cons

✓ What Works Well

  • Easy online booking
  • Some good individual contractors
  • Convenient for minor repairs

✗ Areas to Improve

  • Poor communication
  • Unreliable contractors
  • Long wait times
Frequently Asked Questions
  • Is this service worth the cost?
  • Why are the contractors so unreliable?
  • How do I get a refund?
User Feedback

Worst service ever, stay away.

Bait and switch pricing.

Hard to get a hold of anyone.