Health & Medical · Blood Donation Center

American Red Cross Blood Donation Center

11820 Parklawn Dr, Rockville, Maryland, 20852

Google Maps Updated: 20 May 2026
Authenticity Score: 70/100
About

Experiences here are extremely mixed. While many donors praise the friendly and professional staff, there are frequent and severe complaints about long wait times, even with appointments. It is a vital service, but the administrative and scheduling issues are a major source of frustration for many.

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We analyze 76 public reviews for American Red Cross Blood Donation Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 40/100
Pro Tip

Expect to wait at least 30-60 minutes past your appointment time.

Staff: Professional
Wait Time: High
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Clean facility
  • Important mission

✗ Areas to Improve

  • Long wait times
  • Scheduling issues
  • Inconsistent service
Frequently Asked Questions
  • Do I need an appointment?
  • How long does it take?
  • Is it free?
User Feedback

Staff is great, wait is terrible

Disorganized scheduling

Important cause