America's Best Contacts & Eyeglasses
108 Burgess Rd, Suite 112, Harrisonburg, Virginia, 22801
This location is plagued by long wait times and inconsistent customer service. While some patients have had positive experiences with specific staff members, the overall sentiment is one of frustration. Many report issues with prescription accuracy, billing, and difficulty getting through on the phone. It seems to be a high-volume clinic where the patient experience often suffers due to staffing or management issues.
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If you visit, try to book the first appointment of the day to avoid the inevitable afternoon backlog.
✓ What Works Well
- Affordable pricing
- Fashionable frames
- Some friendly staff
✗ Areas to Improve
- Extremely long wait times
- Prescription errors
- Poor phone communication
- Why is the wait so long with an appointment?
- Can I get my prescription released?
- Do you accept my insurance?
Three hours for an appointment is unacceptable.
The staff is friendly, but the process is broken.
I'll never go back.
- Category Retail & Malls
- Neighborhood Harrisonburg
- City Harrisonburg
- State Virginia
- Postcode 22801
- Country United States
