America's Best Contacts & Eyeglasses
12252 St Charles Rock Rd, Bridgeton, Missouri, 63044
America's Best Contacts & Eyeglasses in Bridgeton has a very polarized reputation. Some customers have had excellent experiences, praising the friendly and helpful staff, especially Wendy, and the quick service. However, a significant number of negative reviews highlight serious concerns regarding poor communication, long wait times, incorrect prescriptions, and unprofessional behavior. Many customers feel the service has declined and that the staff can be dismissive or rude. It seems to be a hit-or-miss experience depending on the staff you interact with.
We analyze 75 public reviews for America's Best Contacts & Eyeglasses using our data models and filter out spam to highlight only authentic feedback.
If you have a specific insurance plan, call ahead to verify coverage before your appointment to avoid surprises.
✓ What Works Well
- Some staff members are very helpful
- Quick service for some customers
- Affordable pricing options
✗ Areas to Improve
- Poor communication and phone responsiveness
- Incorrect prescriptions and long wait times
- Unprofessional and rude staff behavior
- Do you accept my insurance?
- Why is it hard to reach the office?
- Are the glasses ready on time?
Wendy is amazing and very helpful.
The service can be very hit-or-miss.
I'm frustrated with the communication issues.
- Category Retail & Malls
- Neighborhood Bridgeton
- City Bridgeton
- State Missouri
- Postcode 63044
- Country United States
