America's Best Contacts & Eyeglasses
13530 Michigan Ave, Dearborn, Michigan, 48126
Patients are split on their experience at this spot. Many praise the staff for being helpful and kind, especially when dealing with insurance or specific eye care needs. However, a significant number of people report rude behavior from the front desk and management. Some feel the doctors are dismissive or provide incorrect information. It seems like a hit-or-miss experience depending on who you get.
We analyze 78 public reviews for America's Best Contacts & Eyeglasses using our data models and filter out spam to highlight only authentic feedback.
Check your insurance network status yourself before arriving, as the front desk may provide inaccurate info.
✓ What Works Well
- Helpful and knowledgeable technicians
- Accessible pricing and frame selection
- Easy online appointment booking
✗ Areas to Improve
- Unprofessional and rude front desk staff
- Issues with insurance processing and communication
- Long wait times and last-minute cancellations
- Do you accept my specific vision insurance?
- Why was my appointment canceled without notice?
- Can I get a refund for my glasses?
Staff can be very hit or miss.
Some employees go above and beyond.
Management needs to address the rude behavior.
- Category Health & Medical
- Neighborhood Dearborn
- City Dearborn
- State Michigan
- Postcode 48126
- Country United States
