America's Best Contacts & Eyeglasses
1801 14th Ave SE, empty, Albany, Oregon, 97322
America's Best in Albany is a polarizing location. Many customers love the affordability and the helpfulness of specific staff members like Kevin, who is frequently mentioned for his excellent service. However, there are significant complaints regarding administrative errors, appointment cancellations, and inconsistent pricing. It seems to be a place where you can get a great deal if everything goes smoothly, but the administrative side can be a major headache.
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If you have specific insurance, call to verify coverage before your appointment, as their policies can be inconsistent.
✓ What Works Well
- Affordable pricing
- Helpful and friendly staff (specifically Kevin)
- Good selection of frames
✗ Areas to Improve
- Frequent appointment cancellations
- Inconsistent pricing and policies
- Poor administrative communication
- Do you accept my insurance?
- Why was my appointment cancelled?
- How long will my glasses take to arrive?
Great deals, but the front office is a mess.
Kevin is the best, but the rest of the staff is hit or miss.
Affordable, but be prepared for administrative issues.
- Category Retail & Malls
- Neighborhood Albany
- City Albany
- State Oregon
- Postcode 97322
- Country United States
