Retail & Malls · Eyewear

America's Best Contacts & Eyeglasses

1810 S 320th St, Suite A, Federal Way, Washington, 98003

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

This location has a very poor reputation for customer service and administrative competence. While some customers have had positive experiences with specific staff members, the majority of reviews highlight long wait times, lost orders, incorrect prescriptions, and rude behavior. Many customers feel the service is unreliable and would recommend going elsewhere for eyewear needs.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for America's Best Contacts & Eyeglasses using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 60/100
Crowd Management 40/100
Pro Tip

If you choose to shop here, double-check your order status frequently and keep all documentation.

Service: Poor
Reliability: Low
Pros & Cons

✓ What Works Well

  • Affordable pricing
  • Some helpful individual staff members
  • Convenient location

✗ Areas to Improve

  • Poor customer service and rude staff
  • Frequent order errors and delays
  • Incompetent administrative processes
Frequently Asked Questions
  • Where are my glasses?
  • Why is my prescription wrong?
  • Do you accept my insurance?
User Feedback

Avoid this place if you value your time

Staff seems overwhelmed and unhelpful

Quality of glasses is questionable