AmeriHealth
259 Prospect Plains Rd, BLDG M, Cranbury, New Jersey, 08512
AmeriHealth receives highly polarized feedback. Many customers praise individual agents like Dana Garland, Mytyl Salazar, and Andrea McEntyre for their exceptional, patient, and professional service, often noting that these agents go above and beyond to resolve complex issues. However, there is a significant volume of negative feedback regarding the company's billing systems, customer service wait times, and claim denials. Many members report extreme frustration with the automated systems, billing errors, and the difficulty of reaching a helpful representative, leading to a feeling that the company is unreliable and difficult to work with.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, try to work directly with a dedicated broker rather than the general customer service line.
✓ What Works Well
- Exceptional individual agent support
- Helpful and knowledgeable brokers
- Some agents go above and beyond
✗ Areas to Improve
- Poor billing systems and errors
- Long customer service wait times
- Frequent claim denials and poor communication
- Why is my billing so confusing?
- How can I reach a helpful representative?
Dana is amazing, she really helped me.
Billing is a nightmare, stay away.
Great agents, but the company itself is terrible.
- Category Health & Medical
- City Cranbury
- State New Jersey
- Postcode 08512
- Country United States
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